Attending the Open Certified Installer Product Training for the ET50 with GoodWe

Ethanne Soar recently attended the Open Certified Installer Product Training for the ET50, hosted by GoodWe, one of their trusted partners. This training provided an opportunity to deepen knowledge of GoodWe’s product offerings while strengthening the collaboration with a key player in the solar industry.

The training was led by David Havenga and Jason Wastie from the GoodWe team, who provided clear guidance throughout the session. It was also a great experience to reconnect with members of the GoodWe team and network with installers who specialize in GoodWe installations. These interactions were valuable, both for enhancing product knowledge and for building a stronger professional network within the solar industry.

Key topics covered during the training included:

1.        Introduction and Sales Information on the ET Range – A comprehensive overview of the ET50 and other products in the ET range, outlining key features and sales points.

2.       RMA & Ticket Logging Process – A focus on efficiently handling product returns and issue resolution.

3.       Aftersales Training & Best Installation Practices – Practical insights into the best installation practices for smooth project execution.

4.       SolarGo Commissioning On-Site – A hands-on guide to the commissioning process for easy on-site setup.

5.       Troubleshooting Tips & Diagnosis for C&I Three-Phase Hybrid Inverters – Key troubleshooting techniques to ensure system efficiency.

6.       Online Remote Diagnosis Training – Guidance on conducting remote troubleshooting and identifying key issues.

7.       Written Test for Certification – A test reinforcing the importance of knowledge retention and competence in the field.

One of the key takeaways from the session was the importance of events like these. In today’s fast-moving market, it’s essential to build on existing partnerships and support one another to drive mutual success. At the same time, staying informed about the latest product offerings and technological advancements is vital for keeping pace with the industry.

GoodWe’s commitment to professional development and their focus on technical expertise plays an important role in maintaining high industry standards. Events like this not only provide valuable knowledge to better serve clients but also foster meaningful relationships within the field, which is something Ethanne values.

It was a productive day, and thanks go to GoodWe for organizing such a thorough and informative training session.